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Table 4 Participant satisfaction and perceived credibility with treatment

From: Self-management advice, exercise and foot orthoses for plantar heel pain: the TREADON pilot and feasibility randomised trial

  SMA SMA-exercises SMA-orthoses SMA-combined
Satisfaction (1): ‘How satisfied are you with the care received?’
Very satisfied 1 (14.3) 6 (40.0) 10 (55.6) 10 (66.7)
Quite satisfied 2 (28.6) 5 (33.3) 4 (22.2) 4 (26.7)
No opinion 1 (14.3) 3 (20.0) 3 (16.7) 0 (0.0)
Not very satisfied 1 (14.3) 0 (0.0) 1 (5.6) 0 (0.0)
Not at all satisfied 2 (28.6) 1 (6.7) 0 (0.0) 1 (6.7)
Satisfaction (2): ‘How satisfied are you with the results of treatment?’
Very satisfied 0 (0.0) 2 (13.3) 5 (27.8) 8 (53.3)
Quite satisfied 2 (28.6) 9 (60.0) 8 (44.4) 3 (20.0)
No opinion 2 (28.6) 2 (13.3) 2 (11.1) 1 (6.7)
Not very satisfied 1 (14.3) 1 (6.7) 3 (16.7) 1 (6.7)
Not at all satisfied 2 (28.6) 1 (6.7) 0 (0.0) 2 (13.3)
Satisfaction (3): ‘How satisfied are you with the information received concerning heel problem?’
Very satisfied 1 (14.3) 7 (46.7) 7 (38.9) 8 (53.3)
Quite satisfied 3 (42.9) 6 (40.0) 9 (50.0) 5 (33.3)
No opinion 1 (14.3) 2 (13.3) 2 (11.1) 1 (6.7)
Not very satisfied 0 (0.0) 0 (0.0) 0 (0.0) 1 (6.7)
Not at all satisfied 2 (28.6) 0 (0.0) 0 (0.0) 0 (0.0)
Credibility (1): ‘Information booklet or treatment has helped heel pain’
Very confident 0 (0.0) 2 (15.4) 7 (41.2) 6 (42.9)1 / 7 (46.7)2
Quite confident 2 (28.6) 8 (61.5) 6 (35.3) 6 (42.9) / 3 (20.0)
Neither 3 (42.9) 2 (15.4) 2 (11.8) 0 (0.0) / 3 (20.0)
Not very confident 0 (0.0) 0 (0.0) 0 (0.0) 1 (7.1) / 0 (0.0)
Not at all confident 2 (28.6) 1 (7.7) 2 (11.8) 1 (7.1) / 2 (13.3)
Credibility (2): ‘Recommending the information or treatment to others’
Very confident 1 (14.3) 3 (23.1) 8 (47.1) 8 (57.1)1 / 7 (46.7)2
Quite confident 2 (28.6) 8 (61.5) 6 (35.3) 4 (28.6) / 3 (20.0)
Neither 1 (14.3) 1 (7.7) 1 (5.9) 0 (0.0) / 2 (13.3)
Not very confident 1 (14.3) 0 (0.0) 1 (5.9) 1 (7.1) / 1 (6.7)
Not at all confident 2 (28.6) 1 (7.7) 1 (5.9) 1 (7.1) / 2 (13.3)
Credibility (3): ‘Did the information in booklet or treatment seem to make sense to you?’
Very Sensible 3 (42.9) 5 (38.5) 6 (35.3) 7 (50.0)1 / 8 (53.3)2
Quite Sensible 2 (28.6) 6 (46.2) 8 (47.1) 6 (42.9) / 6 (40.0)
No opinion 2 (28.6) 2 (15.4) 2 (11.8) 0 (0.0) / 0 (0.0)
Not very sensible 0 (0.0) 0 (0.0) 0 (0.0) 1 (7.1) / 0 (0.0)
Not at all sensible 0 (0.0) 0 (0.0) 1 (5.9) 0 (0.0) / 1 (6.7)
  1. Numbers are n (%). Frequency counts do not always sum to corresponding group totals due to some missing data. 1 relates to perceived credibility of exercises; 2 relates to perceived credibility of orthotics (within SMA-combined arm)
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